How can I request a refund?

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How to request a refund

If you wish to request a refund then then you must open a support ticket at our help desk: 

After you submitted the ticket we will usually reply within a few hours depending on your time zone, (we are working from +2 GMT Gibraltar time zone).

If you feel that you are missing a email from us then remember to always check your spam inbox too to see if your email service provider delivered it there instead of your default email inbox.

Do not send a email directly to us, through the front page contact form because any email support request through that form will be ignored due to the fact that it should only be used for general inquiries and questions.

Thank you for your understanding.

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